Getting Started: Setting Up the Epson WorkForce ES-400 II Scanner

Created by Mark Williamson, Modified on Thu, 5 Jun at 12:58 PM by Mark Williamson

Epson WorkForce ES-400 II | Support | Epson US


The Epson WorkForce ES-400 II is a compact, high-speed document scanner designed for small offices and home workspaces. With its 50-sheet auto document feeder (ADF) and fast duplex scanning, it's ideal for converting stacks of paperwork into organized digital files. Here’s how to set it up and start scanning in no time.

1. Unbox and Prepare the Scanner

Open the box and verify that the following items are included:

  • Epson WorkForce ES-400 II scanner

  • AC power adapter and cable

  • USB 3.0 cable

  • Start Here guide

  • Software installation disc (optional)

Remove all protective tape and packaging material from the scanner.

2. Connect the Hardware

  1. Place the scanner on a flat, stable surface near your computer.

  2. Plug in the power adapter and connect the USB cable to your computer.

  3. Power on the scanner using the power button on the right side.

3. Download and Install Software

For the latest drivers and software, it's best to download them from Epson's official support site:

  • Go to: epson.com/support/es400ii

  • Download Epson ScanSmart and Epson Scan 2 software for your operating system (Windows or macOS).

  • Follow the installation prompts. If prompted, restart your computer.

4. Calibrate and Test

  1. Launch Epson ScanSmart or Epson Scan 2.

  2. Follow the on-screen instructions to calibrate the scanner (usually automatic on first use).

  3. Place a few test pages into the ADF and try a scan to confirm everything is working properly.

5. Customize Your Scan Settings

In Epson ScanSmart, you can:

  • Set scan destinations (PDF, email, cloud storage)

  • Adjust resolution and color settings

  • Create shortcuts for repeated scan tasks

Tips for Best Performance

  • Clean the rollers regularly to prevent misfeeds.

  • Use the included carrier sheet for delicate or small items.

  • Update the software periodically for bug fixes and improvements.


With the Epson WorkForce ES-400 II, scanning is fast, intuitive, and high-quality. Whether you're digitizing receipts, contracts, or bulk documents, this scanner makes it easy to stay organized and efficient.

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