Brother DS‑740D: Driver Installation & Setup Guide
Follow the steps below for your operating system to install the scanner and associated software properly.
Windows (e.g., Windows 10, 11)
Visit the official support page and select your OS version: Windows 10, 11, or newer. Ensure you choose the Scanner Driver and MobileCapture or iPrint&Scan software. (support.brother.com, help.brother-usa.com)
Download and run the installer:
Double-click the downloaded
.exefile.Choose your language → Click Next, accept the license agreement → Click Install.
When installation finishes, click Finish.
Connect the DS‑740D to your PC via USB. Windows should detect it automatically. Power-cycle the device if needed.
Launch the Brother scanning application (e.g., MobileCapture or iPrint&Scan) and perform a test scan.
Note: On Windows 11, Brother officially supports the DS‑740D, but it may rely on included driver packages; keep iPrint&Scan updated via Brother’s download site. (help.brother-usa.com, help.brother-usa.com)
Quick Troubleshooting Tips
| Issue | Solution |
|---|---|
| Scanner not detected | Ensure USB cable is securely plugged in; try a different USB port (or hub), reconnect after install. |
| Permissions error on Linux | Verify your user is in the scanner group, and that udev rules are set properly. Restart/reload udev after changes. (linuxquestions.org) |
| App not recognizing scanner | Install or update Brother's scanning software (iPrint&Scan or MobileCapture). Restart the app after connecting the device. |
| Windows 11 USB issues | Run Windows Update KB5008215 before installing Brother drivers for reliability. |
Driver Download Link: https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=ds740d_all
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