Getting Started with DoorKing Cloud Access Control

Support Article: Getting Started with DoorKing Cloud Access Control

DoorKing’s Cloud service provides convenient, centralized access control for gates and doors using key fobs or badges. Through the cloud platform, administrators can manage users, assign access permissions, and modify access settings from anywhere.

Step 1: Create a DoorKing Cloud Account

Before a user can be granted access or assigned administrative rights, they must first create a DoorKing account.

1. Visit the DoorKing user registration page:
   https://dksdb.dksoftware.com/UserLogin.aspx?dest=profile

2. Fill in the required details and complete the account setup.

Step 2: Request Access for the New User

Once the account is created, the local DoorKing administrator must request that the user be added to their specific cloud deployment.

To request access:

• The local admin should email dispatch@metrogates.com with the following details:

  • Full Name of the user

  • DoorKing Username

  • Email address used to register

  • Desired permission level (e.g., Admin or Standard User)

• CC the new user on the email for confirmation.

Step 3: Access Granted

MetroGates will process the request and reply to the original email once the user has been successfully added.

After being added, the user will have access to:

• Create new user profiles

• Suspend or revoke access for existing users

• Modify user permissions or access schedules

Managing Access

To manage users and their access permissions, log in to the DoorKing Cloud service here:
? https://access.doorking.com

For additional help or troubleshooting, contact your local DoorKing administrator or reach out to MetroGates support at dispatch@metrogates.com.