How to Merge Two Office 365 Accounts Using Outlook (One-Time Transfer)

Created by Mark Williamson, Modified on Thu, 8 May at 12:33 PM by Mark Williamson

How to Merge Two Office 365 Accounts Using Outlook (One-Time Transfer)

If you're planning to retire an old Microsoft 365 (Office 365) account and want to move all your content—including emails, contacts, and calendar entries—into a new account, the easiest method is using the Outlook desktop app. Here’s a simple step-by-step guide to help you complete a one-time merge of your data:


1. Add Both Accounts to Outlook

  • Open Microsoft Outlook (desktop version).

  • Go to File > Account Settings > Account Settings > Email > New.

  • Add both Office 365 accounts (the source and the destination).


2. Copy Folders Manually

  • Once both accounts are synced and visible in Outlook, expand the folder list for each.

  • Drag entire folders or individual items (emails, calendar entries, contacts) from the old account into the corresponding folders of the new account.


3. Wait for Synchronization

  • Outlook will upload the copied items from your local Outlook to the new mailbox in the cloud.

  • The time it takes depends on your internet speed and the amount of data being moved.


4. Remove the Old Account (Optional)

  • Once everything is fully synced and verified, you can safely remove the old account from Outlook.


This method is ideal for a one-time merge and ensures your data stays intact, organized, and accessible in your new Office 365 account.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article